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The refund and rescheduling and baggage check-in regulations of the major Australian airlines

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[Free Tour]     22 Jul 2018
Baggage regulations of major Australian airlines: first, Qantas Air: Qantas is Australia's largest airline, relatively expensive, but complete lines, including catering. There are international flights as well as flights within Australia. Booking can be made on the official website or by telephone. Log in to the official website, in the booking flight column select "manage your reservation", in ac...

Baggage regulations of major Australian airlines: first, Qantas Air: Qantas is Australia's largest airline, relatively expensive, but complete lines, including catering. There are international flights as well as flights within Australia. Booking can be made on the official website or by telephone. Log in to the official website, in the booking flight column select "manage your reservation", in accordance with the prompt to refund. Before booking tickets, it is best to consult the airline in advance so as not to delay the trip.


One, Qantas Airlines 

http://www.qantas.com.au

Australian Airways is Australia's largest airline, relatively expensive, but complete lines, including catering. There are international flights as well as flights within Australia.

One, book a ticket

Booking can be made on the official website or by telephone.


2, refund and reform

Log in to the official website, in the booking flight column select "manage your reservation", in accordance with the prompt to refund. Before booking tickets, it is best to consult the airline in advance so as not to delay the trip.


3, seat selection

It is free to choose a seat on a domestic route in Australia, and a fee is required to select a seat on an international route. (fees can be found in the following form)

The refund and rescheduling and baggage check-in regulations of the major Australian airlines


4. Limits on dimensions and weight of hand-held luggage

The refund and rescheduling and baggage check-in regulations of the major Australian airlines


Note: subject to space restrictions, all departing / arriving passengers on international flights must comply with the 4 kg carry-on baggage requirement for Australian flights regardless of the number of baggage allowance on your international flight. Any carry-on baggage exceeding 4 kg must be checked in.


5. Restrictions on the carrying of personal effects

The refund and rescheduling and baggage check-in regulations of the major Australian airlines

In addition to your baggage allowance, you can carry a small personal item, such as a handbag, laptop, coat, portable camera, reading documents or small amounts of duty-free items (applicable as permitted). Laptops must be stored in ultra-thin bags to be considered personal effects.

Carry baggage hint:

Keep your luggage as light as possible, given the distance you may need to walk at the airport and the limited space in the cabin. If you carry fragile or valuable items, make sure they are packed properly. Bring some of the essential drugs and prescription drugs you need. Carry undeveloped film without consignment. If you are concerned about the possible impact of the airport security station, please consult the airport security personnel.

Laptops must comply with:

  • To comply with applicable regulatory requirements;
  • Pass the airport security check;
  • The aircraft cannot be used during takeoff and landing;
  • Please make sure there is no noise
  • Printers are not allowed on board;
  • Do not interfere with the aircraft's power supply.


6, check-in luggage

Flights within Australia:

  • Economy class 1, not exceeding 23 kg
  • 2 pieces in business class, each not exceeding 32 kg
  • The total size (total length, width, height) of each piece of luggage shall not exceed 140 cm

International flights (other than American routes):

  • Economy class 30 kg
  • Economy class 40 kg
  • 40 kg business class
  • First class 50 kg, baby limit 10 kg (baby items)
  • P.s. The baggage allowance for children on international flights is the same as for adults


7, excess baggage

The luggage is overweight and the excess is subject to a corresponding fee

  • Qantas: $40 for the first extra luggage, A $60 for the second and above, and A $30 for more than 23 kg each.
  • Qantas (Asia) charges A $35 per kg

Qantas contact details

  • Complimentary booking phone (for landline): 800819 0089
  • Free booking phone (for mobile phone): 400,888,0089
  • Qantas Shanghai Airport Office Tel: 86 / 21 / 6833 9088


Two, Virgin Blue Virgin Airlines 

https://www.virginaustralia.com/au/en/

Virgin Blue Airlines, mainly operating Australia and New Zealand routes. Is belongs to the cheap air, the price is relatively cheap, the route is more. There is often a discount on the website.

One, book a ticket

Need to register the account on the official website, book directly in the official website.


2, carry your luggage

Carry 7 kilos of luggage

Set of two pieces (parcels or briefcases) of a total size not exceeding 105 cm or a small package, not exceeding 185 cm in total

Note:

  • Medical aids (crutches, wheelchairs, etc.) are not included in these requirements
  • Passengers travelling with babies can carry an additional package for placing items, such as diapers and baby food, that need to be used in the cabin
  • Small instruments can be carried on board as carry-on luggage, but each instrument must not exceed 85 cm x 34 cm x 23 cm (total linear size 142 cm). Each instrument will be included in the passenger's baggage quota (equal to the same piece of luggage with a total linear size of 105 cm). Check out oversized and fragile items for more information about musical instruments.


3. Personal effects

With the exception of the carry-on baggage quota, passengers can carry one of the following personal items when boarding:

  • Laptop *, handbag, wallet or wallet (proper size)
  • A coat, blanket, or coat.
  • An umbrella or cane without a metal tip.
  • Small camera or binoculars
  • Proper reading material
  • An indispensable pair of crutches or prostheses for the movement of passengers.
  • Laptops in a small laptop package are treated as personal belongings. Laptops in larger laptop packs will be included in passenger carry-on baggage quotas.

The following items can be passed through security checkpoints and brought into airport-controlled areas within Australia:

  • Rod needle and crochet
  • Metal nail file and nail forceps with sharp position
  • Disposable razo
  • Small electrical appliances (direct / ironing and hairdryer)


4, check-in luggage

For passengers who buy seats only, check-in baggage will require additional purchases.

  • Saver: can carry 1 piece of 23 kg luggage
  • Flexi: can carry 1 piece of 23 kg luggage
  • Premium Saver: can carry 2 pieces of 23 kg luggage

Note:

  • The weight of a piece of luggage must not exceed 32 kg
  • The total baggage of each passenger must not exceed 9 pieces, of which 2 pieces can be checked in by pre-purchase quota


5, excess baggage

Excess luggage, with A $70 for the first, A $90 for the second, A $150 for the third-to-ninth, and A $70 for the overweight.


6. Change-back policy (no name can be changed)

Rescheduling can be done by managing booking Manage Bookings changes or by contacting the customer service center.

Saver

  • Rescheduling: you can change your flight reservation 24 hours before the flight, and you need to pay a certain fee for rescheduling (A $80).
  • Refund: cancellable at least 24 hours prior to flight, subject to a fee of cancellation (A $80)

Flexi

  • Rescheduling: one hour before flight can be rescheduled, no change fee is required, but there is a need to make up for the difference in flight price.
  • Refund: cancel before departure.


Seven, Virgin blue air contact information

http://www.virginaustralia.com/au/en/help/contact-us/

Australian customer Service Tel: 13 67 89 or call 61 7 3295 2296


Three, Jetstar Jetsta 

http://www.jetstar.com/cn/

Jetstar Airlines is also a cheap airline, cheaper, but less than the first two airlines. Jetstar will issue special tickets at a certain time, you can contact the local customer service. And Jetstar has a low price guarantee.

One, book a ticket

Book directly on the official website, payment has a fee.


2, carry your luggage

Economy class passengers are allowed to carry 1 large piece and 1 small piece of hand luggage by a weight not exceeding 7 kg

Business class passengers are allowed to carry two large pieces of luggage, each of which is of a weight not exceeding 7 kg and a total weight of not more than 14 kg

The refund and rescheduling and baggage check-in regulations of the major Australian airlines

P.s. Other small items that can be brought to the plane: pocket handbags or wallets, coats, umbrellas, or approved duty-free goods (international flights only)


3, check-in baggage

The check-in baggage of JetStar Airlines is subject to a certain fee.

How to buy luggage:

  • Purchase of baggage quotas when booking tickets
  • After completing the reservation, call the customer service center or log in to the management booking page of the website to add luggage.
  • The baggage added after the initial reservation is more expensive.
  • The baggage allowance available for purchase is 15 kg (A $14.5), 20 kg (A $17), 25 kg (A $25), 30 kg (A $30), 35 kg (A $35) and 40 kg (A $40).
  • Check-in baggage at the boarding gate costs A $50 for Australian domestic flights and A $160 for international flights to and from Australia.


4. Refund and reform policy

Jetstar basic ticket (economy class) does not support refund. You can change your ticket before the check-in counter opens.

Refund: $50 for refund

Rescheduling: $50 (official website), A $80 (telephone reservation, airport counter, GDS,GSA)


5, check in

1) on-line check-in

  • Log in to the website from 48 hours to 60 minutes prior to departure to check in personal information.
  • Print boarding pass or choose to receive boarding pass via email. Domestic passengers in Australia and New Zealand also have the option of receiving boarding passes by text message. If you choose to receive the boarding pass by email, please print it before you arrive at the airport, and if you choose to receive the boarding pass by SMS. Please bring a cell phone to receive text messages.
  • If there is a return flight within seven days, you can check in at the same time or later.
  • Print baggage labels and check in at airport kiosks or counters.

2) on-site check-in

A, check-in at the airport counter. Check-in only at the airport counter in the following cases:

  • 7 or more passengers booked
  • From the international terminal. Some domestic flights take off from the international terminal.
  • Special assistance requirements, such as checking-in for wheelchairs or mobile aids, or carrying service dogs, are indicated in the reservation.
  • Travel with a baby

B, airport kiosk check in

The kiosk can check in. Your boarding pass can be printed at the kiosk, and baggage labels can be printed if you have checked-in luggage.

Jetstar kiosks can be found at the Australian airport terminal:

Melbourne-Turamalin Airport, Melbourne-Afaron Airport, Sydney Airport, Gold Coast Airport, Brisbane Airport, Newcastle Airport, Hobart Airport, Cairns Airport and Darwin Airport.

Australia's domestic flights mostly from domestic terminals, a small number of international terminals (early check-in).

The refund and rescheduling and baggage check-in regulations of the major Australian airlines

6, contact Cente

http://www.jetstar.com/cn/zh/contact-us#Contactcentre

  • China: 4001 201 260
  • Australia: (613) 9645 5999
  • 131 538


Four, Rex (Interstate Airlines) 

http://www.rex.com.au/

Rex Airlines mainly operates routes within Australia, as well as a number of preferential activities.

One, book a ticket

Book a ticket on the official website. Payment of air ticket money will produce a certain amount of handling fees.


2, carry your luggage

Weight not exceeding 7 kg, two small packets, size not exceeding 48CM × 23CM x 34CM

The refund and rescheduling and baggage check-in regulations of the major Australian airlines


3. Personal effects

In addition to the baggage allowance, you can carry a personal item, such as a handbag, laptop, coat, portable camera, reading document or small amount of duty-free items (applicable as permitted). Laptops must be stored in ultra-thin bags in order to be considered personal effects


4, check-in luggage

Economy class: not exceeding 15 kg by weight, not exceeding 140 cm.


5, excess baggage

A charge of US $7.70 / kg is charged for each excess baggage. A $16.50 handling fee will be charged in excess of the size.

The refund and rescheduling and baggage check-in regulations of the major Australian airlines


5, refund and change policy

Airline special fares cannot be refunded or rescheduled.

  • Refund: $44 (customer service), A $33 (official website)
  • Rescheduling fee: 44 Australian dollars (customer service) and 33 Australian dollars (official website)

6, contact Cente

http://www.rex.com.au/FeedBack/CustomerContactCentre.aspx

  • Tel: 13 17 13 (within Australia)
  • 61 2 6393 5550 (outside Australia)


Five, Tiger Airlines 

http://tigerair.com.au

Tiger Airlines is a cheap airline, mainly providing low-cost air tickets in Southeast Asia and Australia, Tiger Airlines tickets are cheap.

One, book a ticket

Book a ticket on the official website


2, carry your luggage

The refund and rescheduling and baggage check-in regulations of the major Australian airlines

Weight of not more than 7 kg (10 kg on Chinese website, 2 pieces, best to consult customer service personnel before traveling)


3, excess baggage

  • 15 kg 75 Australian dollars (less than 1 hour 45 minutes flight time), 90 Australian dollars (more than 1 hour 45 minutes)
  • $20 per kg (less than 1 hour and 45 minutes of flight time), $25 (more than 1 hour and 45 minutes)


4, carry your luggage

Weight not exceeding 12 kg


5, check-in baggage

Tiger Airlines' check-in baggage needs to be purchased on its own


6. Refund and reform policy

Cheap tickets can not be refundable, specific rescheduling rules can be booked after the official mail. You need to reschedule at least 3 hours in advance.

Rescheduling fee: 50 Australian dollars (self-changing on official website) and 80 Australian dollars (service center).


7, check in

Check-in at the airport counter, WEB check-in,

Flights in Australia start boarding 2 hours before departure, close 45 minutes before take-off, and close doors 10 minutes before take-off.

International flights start boarding three hours before departure and close 60 minutes before takeoff. Close the hatch 15 minutes before takeoff.


8, contact cente

https://tigerair.com.au/customer-service/contact-tigerair

  • Tel: 1300 174 266 (within Australia)
  • 61 7 3295 2104 (outside Australia)
  • 86 4006 428,268 (Chinese customer Service)


Six, AirAsia. 

http://www.airasia.com/cn/zh/home.page?cid=1

Although AirAsia is a cheap airline, but the quality is first-class, is a very good old brand!

One, book a ticket

Book a ticket on the official website


2, carry your luggage

Each passenger is allowed to carry one cabin luggage and one laptop bag or one handbag. The size of the main hand luggage shall not exceed 56 cm x 36 cm x 23 cm, and the weight shall not be greater than 7 kg. Luggage must be able to be placed under your front row or overhead luggage rack.


3, excess baggage

Check-in baggage exceeding the booking limit will be in kilos, overweight charges will be charged according to our schedule of charges.

Passengers can also purchase 15 kg domestic baggage allowance or 20 kg international baggage allowance at the check-in counter.


4, check-in luggage

Each piece of checked baggage shall not exceed: 81 cm (height) x 119 cm (width) x 119 cm (length), not exceeding 32 kg by weight

P.s. Baby strollers / trolleys / strollers and other travel aids are free to check in!

Weight of checked luggage available for online booking:

  • Domestic flights-15 kg / 20 kg / 25 kg / 30 kg / 40 kg
  • International routes-20 kg / 25 kg / 30 kg / 40 kg
  • Note: check-in baggage weight can only be shared with passengers under the same reservation number. The weight of each luggage must be less than 32 kg and must meet the relevant health and safety requirements.
  • All baggage must be checked at the airport:
The refund and rescheduling and baggage check-in regulations of the major Australian airlines


5. The policy of return and reform

The refund and rescheduling and baggage check-in regulations of the major Australian airlines


6, check in

1) on-line check-in

Network check-ins do not apply to the following situations:

  • Flights leaving in more than 14 days
  • Air Asia flights within one hour of departure, or long-distance Asian Airlines flight AirAsiaX within four hours of departure
  • Pregnant passenge
  • Passengers accompanied by infants and toddlers
  • Passengers with mobility difficulties and special needs
  • Passengers under the age of 16 traveling alone
  • Passengers with special physical condition / illness

2) counter check-in

All AirAsia flights are available for check-in at the counter. Just take your travel documents to the airport and check in at our service counter and get your boarding pass.

The refund and rescheduling and baggage check-in regulations of the major Australian airlines
The refund and rescheduling and baggage check-in regulations of the major Australian airlines

Counter boarding fee

For Malaysia's domestic flights, service charges will be charged to VIPs who check in at the counter. Therefore, avoid charging counter service fees and choose to check in for free.

P.s. Check-in deadlines may vary from airport to airport. As security queue time may be longer, it is recommended that you check in advance and immediately go to the boarding gate for follow-up procedures.


7, contact Cente

http://www.airasia.com/cn/zh/contact-us/call-centre.page

  • Tel: 61 2 8188 2133, Open for: 9am-6pm (GMT 10), Monday to Friday (Australia)
  • Tel: 86,512 8555 7711, opening hours: 8am-9pm (GMT 8), Monday-Sunday (China)
  • Tel: 3013 5060, 8am-9pm (GMT 8), Monday-Sunday (Hong Kong)
  • Tel.: 853 6262 6352, Open for: 8am-9pm (GMT 8), Monday-Sunday (Macau)
  • Tel.: 64 9 887,6920, opening hours: 9am-6pm (GMT 12), Monday-Sunday (New Zealand)
  • Tel.: 886 2 8793 3532, opening hours: 9am-6pm (GMT 12), Monday-Sunday (Taiwan)

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