This article is intended to introduce some of Australia's alarm knowledge. As a second language, in emergency situations, the English police inevitably experience "painstakingly random expression, the other side of the face is confused and confused" awkward situation.
And "try to be calm when you call the police" is silly, but it does help. This article is not to teach you to stay calm, just to familiarize you with the process, familiar with the possible natural tension will ease.
01 Australian call 000000, not 911!
In Australia, call the police, call an ambulance or a fire brigade, but tell the operator exactly what you need to help "Police" (police), "Ambulance" (ambulance) or "Fire" (fire alarm) after the call is reached. In addition, it is not the police who answer the phone, just the operator.
Even if you can't speak English, it doesn't matter. Help desk also provides free Chinese translation services, phone calls, as long as the "Chinese or Mandarin, Please" will be.
Under what circumstances should the police call 000
such as,
- (B) in the event of injuries;
- The suspect is still present;
- (a) the disappearance of children;
- Emergency natural disasters;
- Any time you feel that your own safety and the safety of others will be threatened.
03 under what circumstances can I go to the police station or call the local police department
such as,
- Burglary (suspect has left);
- The car was prized and stolen;
- Internet / telephone fraud;
- Domestic disputes (no violence);
- Cell phone / wallet stolen, etc.
04 what situation can be observed before considering the alarm
such as,
- Excessive noise;
- Scraping of the vehicle (no injuries on both sides);
- Neighborhood disputes (no violence);
- The discovery of suspicious persons and vehicles, etc.
05 what are the circumstances under which the police do not accept reports
such as,
- Commercial disputes;
- Property disputes;
- Any civil dispute.
The 06, 000 call is on. What should I say?
Basically, the operator will ask you all the information step by step, because depending on the situation, they all have a table to follow in order to collect the most needed information in the shortest possible time.
Most important: add
If you can't tell where you are quickly and accurately, it will greatly affect the speed of the call and even the inability to do so. You can check your position in Google Map before you call the police.
The location of the landline alarm will be displayed directly in the alarm center's system, but the mobile phone can only show an approximate range (100 m / 200 m).
A simple description of what happened.
The most important thing is the word. If you can't say the complete sentence fluently because of the tension and other reasons, but as long as you can say the key words accurately, the operator will know what you mean. "accuracy" directly affects the operator to determine the "emergency level" of the police situation, and different degrees of urgency naturally affect the speed of the call. But don't exaggerate the description. Common words such as:
Verbal fight, verbal dispute.
Drunken trouble, drunk people causing trouble.
Group fight, brawl.
Attacked, assaulted by (punching, kicking).
Robbed, was robbed/there is a robbery.
Stabbed, was stabbed.
Shots fired, gunshot.
Burglary, broke into house/burglary.
Car accident, car collision/accident.
Domestic violence family violence
Affected by alcohol or drugs, alcohol/drug affected.
Hit-and-run, hit and run.
Missing persons, missing person.
Mental problems, mental health issues.
Property damage, criminal damage.
Store Theft shopsteal
Item lost property
Casualties
- If someone gets hurt, the first step is to determine if there's any perception and breathing, Conscious and breathing?.
- Bleeding or not, bleeding??
- Various wounds cut/gash/graze/bruise, can then call an ambulance through the police call center ambulance, because the 000 alarm center can also notify Ambulance for timely treatment.
Try to provide the identity of the suspect.
- Race: White (Caucasian), indigenous (aboriginal), African, (African), Middle Eastern, (Middle East), Asian, (Asian), Islander, (Islander), Southern European, (South European), subcontinent (sub-continent, India, Pakistan)
- Sex male/female
- Age age
- Somatotype build
- Dress clothing
- Height height
- Hairstyle hair style
- Characteristic characte
- Escape direction, direction..
These are all useful information to help speed up the detection of cases. After the description, the operator will tell you the approximate alarm time according to the severity of the case, or inform you of other processing methods.
07 APP alarm
Refer to this post, "with these App, critical moments in Australia, you can save your life."
08 some common questions
1. Where can I find my local police information?
In the case of Victoria, log in to the left side of the www.police.vic.gov.au; page and click on Your Local Police.
Then enter the zip code of your location, click Search, and click search results to view police information.
2. Why didn't the cops come long after the police called the police?
First of all, it is because of the different characteristics of the case. When someone calls 000, the operator immediately sets up a 1 / 3 case based on urgency and is then assigned to a police vehicle patrolling the area. The police car then based on the urgency of the case and the existing cases on hand a comprehensive assessment, to determine which one to call the police first. After that, the time required depends on the distance of the police car from the location of the crime.
For example, burglary but the criminals are no longer on the scene, than armed robbery, brawl, the more serious criminals and even need ambulances at the scene "Hot Case" than, must be to give them concessions.
Second, police stations have limited resources. A police station in Australia covers a very large area, and 80% of Australia's population is concentrated in the capital city. Because it's an immigrant country, the rate of population growth is astonishing. Limited by the limited allocation of police departments by the state goverment, the number of police vehicles is far below reasonable demand.
In Melbourne, for example, the number of police and population is extremely low in the world. Many police officers have taken over a dozen cases from the start, and new cases are on the rise.
3. The Chinese report to the police is useless, so the police don't care at all?
Whites don't even know how stupid Asians are, and the time used to distinguish between the Chinese may have been solved. There may be racist police, but very few, sometimes not the police, either you say the police do not understand, or the police say you do not understand.
