< enter Australia > New State Police Department-call 000, or 131 444?
Q: under what circumstances can I get the help of the police?
A: there are many kinds of police help. When you are in an emergency, please call the emergency service number 000. Emergency service is not what you think it is, but we cooperate with our police to determine what emergency is. The so-called emergency, the police think, if a crime is happening. For example: someone enters your house, the thief is still in house, this is an emergency, you need to make an emergency call. If the thief is not at the scene when you call the police, then it is a non-emergency. You should make a non-emergency call 131 444.
In our Chinese community, some people who often need help usually have traffic accidents on the road. If there are casualties in car accident, or if the other driver runs away, or when the two sides communicate and exchange information, you make an emergency call when you find that the other driver is drunk driving or take drug,.
If you don`t have these cases, call 131,444 and ask for a police alert number.
For example, house theft, I think you may usually buy some house insurance and so on. As long as you call 131 444 and ask for a number for your insurance company, you will get the compensation you deserve.
There are, for example, quarrels between neighbors, which the police think are not urgent. Sometimes a neighbor`s dog is noisy, or a neighbor drives a Party until 1: 00 late at night. These things affect your life, but they are all non-emergency situations, so you should make a non-emergency call.
Note: the police do not care about the following circumstances. For example: where do you want to go? please don`t make an emergency call. There is also a situation where police officers will not help you, that is, the question of money. For example, fraud and other things, the police are more difficult to obtain evidence, many times because the informant is greedy for small and cheap. On law, you are "voluntary", generally speaking, a psychological tactics, so outside the legal scope, the police can not intervene, which becomes a civil dispute.
Also, usually there is a wall between the neighbors, the wall broke down to ask the neighbor to accompany half the money to repair. These are all about money, and it is difficult for us the police to intervene. It is usually solved by civil law. Because the main responsibility of the police is to have a perpetrator and then go and catch someone right away. Therefore, we should know clearly under what circumstances we are required to serve the police.
Q: when making an emergency call of 000 and a non-emergency call of 131 444, is there any difference in the time for the police to be present?
A: it`s different. After making an emergency call, when the police alarm rings, the police in any area will answer and pay attention to the matter, regardless of which district police station, as long as which police car is closest to the scene of the accident, it will immediately carry out the mission. It usually arrives at the scene in ten minutes. I`m here to remind my listeners not to make emergency calls whenever they say anything. If the criminals leave, things are not as urgent as you say. It is very unhappy that the police are here. To put it bluntly, it is an immoral act to waste the manpower and material resources of the police. So remind everyone not to be easy to remember because of an emergency call of 000. The police like to make this call when they come quickly.
Usually on a non-emergency call of 131 444, the police rank according to the area under their jurisdiction before carrying out the mission, so the time of arrival is not qualitative. So please understand why the police took too long to get to the scene of the accident. I have also worked as an operator, and I think it is also good to call 131 444, because when the operator knows the information, if he feels serious, the operator will escalate the incident and the police will be here soon. Therefore, I suggest that if it is not an emergency, please dial 131 444 as far as possible. Give up urgent resources to those who really need help.
Reprinted from: the Voice of Hope
