Delays or cancellations of domestic flights in Australia are becoming more and more common, with Tiger Airlines flights most often delayed. (photo No. 9)
According to Channel 9 and the Daily Mail, delays or cancellations of domestic routes are becoming more and more common. According to the latest figures, 1 / 5 flights between Australia`s two largest cities have been delayed.
According to data from the Australian Infrastructure, Transport and Regional Economic Development Board (Bureau of Infrastructure, Transport and Regional Economics), Tiger Airlines`(Tigerair) flights are most often delayed, followed by Czech Star (Jetstar), Virgin Australia (Virgin Australia) and Qantas (Qantas). Only 71.4 percent of Tiger`s flights arrived on time, compared with 77.2 percent for Jetstar, 83.4 percent for Virgin Australia and 84.7 percent for Qantas.
In addition, the average on-time arrival of all flights in Australia is 82 percent, and the cancellation rate is 1.9 percent. That means more delays or cancellations in Australia than in the previous year.
The average delay was 18 percent of all domestic service provided by airlines including Qantas, Virgin Australia, JetStar, Tiger Airlines and Regional Express Airlines (Regional Express).
In the year to February, service performance between Sydney and Melbourne was below average, with about 1 / 5 flights delayed. Its central-south flight delay rate of 24%, north-bound 22%.
Sydney to Melbourne is the world`s second busiest route, running 60059 services in 2017, an increase of 12 percent over the past five years. By 2022, the late (Melbourne Airport) at Melbourne Airport is expected to be worse. Congestion at Sydney airport (Sydney Airport) is expected to ease by 2026, when the city`s second airport becomes operational.
It is reported that 8 of the worst 10 routes of service are the tiger shipping camp. The delay from Canberra to Brisbane is the worst.
In terms of flight cancellations, Qantas had the highest cancellation rate for connecting (Qantaslink) flights in 2017, followed by Tiger Airlines, Virgin Australia`s local airline (Virgin Australia Regional Airlines). The route with the highest cancellation rate was the Sydney-Hamilton Island (Hamilton-Island) route, with 6.2 percent cancelled. The second is the opposite route, 6.1% of flights were cancelled. Melbourne to Hamilton Island route 5.2% were cancelled.
The poor performance of Australia`s domestic service prompted many customers to claim compensation. CHOICE, a consumer rights group, wants Australia to have a fixed compensation system similar to that in the European Union.
In the European Union, passengers can be compensated for a delay of more than three hours due to airline reasons, ranging from A $400 to A $964, depending on the length of the flight. In addition, in New Zealand, passengers are entitled to compensation if flights are delayed due to airline reasons, and there is no compensation system in Australia.
