The National Bank of Australia, NAB, has promised to pay compensation to customers who suffered financial losses yesterday as a result of the bank`s failure. NAB`s online banking, mobile banking, ATM, EFTPOs and other services were paralysed for hours across Australia yesterday.
![The National Bank of Australia has pledged compensation for the paralysis of services in Australia](/Attach/Post/201805/2AC04010-7B99-6AFF-34E0-F1C0018767F6.jpg)
Most services are back in use, and service outages are said to be the result of a series of problems caused by power failures.
Hailey, NAB`s customer director, apologized to the affected customers and merchants. "on behalf of NAB management and all employees, I would like to apologize for the customer`s failure in banking services," he said. I`d like to apologize to those who want to go shopping on Saturday mornings, and to businesses that try to do business and provide banking services to customers. But it`s not good enough to apologize. "