The National Bank of Australia, NAB, has promised to pay compensation to customers who suffered financial losses yesterday as a result of the bank`s failure. NAB`s online banking, mobile banking, ATM, EFTPOs and other services were paralysed for hours across Australia yesterday.
Most services are back in use, and service outages are said to be the result of a series of problems caused by power failures.
Hailey, NAB`s customer director, apologized to the affected customers and merchants. "on behalf of NAB management and all employees, I would like to apologize for the customer`s failure in banking services," he said. I`d like to apologize to those who want to go shopping on Saturday mornings, and to businesses that try to do business and provide banking services to customers. But it`s not good enough to apologize. "
