The protagonist of the matter is a sunshine-faced sister in Sydney. The big sister, Ebony, and her husband, Matt, took Uber from Sydney to North Shore. at 08:18 on Wednesday night.
The car, she described, was a Toyota Camry, dressed and grotesque, silent all the way, and whispered with her husband about the driver. They sat for a total of nine minutes, five kilometers away. The next morning she received a $150 cleaning bill.
The Uber website listed: "inside small area stain and exterior medium area stain" clean charge A $20, and both have a charge of A $40.
"there are middle-sized internal stains on difficult surfaces, large food and beverage spills," and "small amounts of humoral stains" cost A $80.
The maximum cleaning fee is A $150 for "windows, doors or vents to be cleaned" or "large-area liquid stains."
Uber retweeted this photo of the driver, the stain on which appears to be A $80.
Our hostess, of course, is not a vegetarian, posting a post on Facebook to reveal the details of the incident, with the title: "Uber fraud!" Watch out! $150 Sydney CBD. This has received the support of many netizens!
"how abominable! I hope you can get your money back, sister. "
"how disgusting! What evidence do they have to prove when this spillage occurred? "
"you should be able to see such a big piece of dirt in the first place, and you`ll be able to communicate at once. It`s a liar."
After Ebony posted the post, Uber promised to refund her $150.
"I want them to investigate this troubled driver because his dishonesty has had a very bad impact on Uber," Ebony said in a Fcaebook post.
"I will continue to use Uber, because my previous experience has been good.
"Uber has been evaluating its customer service and looking for ways to provide better service," a Uber spokesman said.
"although there may be dirty and drink spills in the car, we will actively investigate possible fraud and take appropriate action on these accounts," said Uber, one of the most convenient modes of transportation in the current transportation market. Has been popular because of low-price service, open scoring, transparent route planning, has been very calm.
This kind of thing did wipe the Uber company black, also let the customer all be surprised, hoped Uber company conscience treats the guest, assesses the driver quality, does not let the customer no longer be able to go all the way smoothly, the public eye is bright!
