Mr. and Mrs. Jones' Airbnb account was stolen. (photo No. 9)
Cyber security experts warn that cybercrime is rampant and Australians live almost daily in the shadow of cybercrime.
People were hacked while booking on Airbnb, a short-term rental platform, with a loss of A $11,000 in one click, according to a report on Channel 9.
Glenn Jones (Glenn Jones) told journalist that he and his wife Murray (Maree Jones) 's Airbnb account had been stolen by hackers who pretended to be their name. A luxury vacation apartment was booked on the short-rent platform through their Paypal account.
"I was stunned," Glenn said. "I couldn't control my computer at all. That's how they get our money and our savings and spend it at will. " Murray also told journalist it was "terrible". The hacker even faked her e-mail to the landlord. Murray has received a full refund from Airbnb, but says the experience has left her in shock.
It is believed that as many as 10 million Australian people have been misused in the past year alone. Cybersecurity expert Nigel (Nigel Phair) said cyber criminals' modus operandi have become more complex, knowing not only how to target, but also how to get it. "
He advises people to avoid storing credit card information online, connect only to public wifi (wireless networks) using virtual private networks, avoid using banking services in insecure network environments, and use dual authentication.
Financial security expert Perry (Scott Parry) also warned that if people suspected their computers had been hacked, they should cut the Internet immediately, contact banks and Internet service providers, and immediately change all their passwords.
Although many large companies have customer fraud protection, the refund process can take months. As a result, Perry advises the public to be vigilant at the best time. Cybercrime is ubiquitous, he says, and now everyone has an online account that is accessible at any time, so everyone should be able to protect their personal information only to the best of their ability.
Both Airbnb and Paypal issued statements on the Jones experience. The former said it would continue to improve its ability to prevent bad behavior and provide help to problematic users at any time. Paypal also said that the security of user account information was its top priority and would always be committed to combating cybercrime. Help create a more secure network environment.