Australian News became the first Australian company to cancel fixed contracts to provide customers with more flexible choices. (picture of Daily Mail)
(Telstra) users will be able to cancel their original fixed contracts during the dramatic shift in the communications industry, the Daily Mail reported.
It is reported that Australia became the first Australian to cancel fixed contracts, to provide customers with more flexible choice of enterprises.
Starting Tuesday, new customers will be able to buy monthly packages and be free to change traffic restrictions once a month, or customize personalized services through additional software.
In addition, the company also cancelled Australia's additional flow fees. The number of optional packages has also been simplified, from 1800 to 20. Customers are also free to add entertainment, accessories and equipment to their packages without any prepaid.
The price of the mobile package varies, from A $15 a month with 15 g of traffic to A $100 a month with 150 g of traffic.
All packages offer unlimited calls and text messages, and customers can choose to buy 24-month or 36-month contract machines or buy packages directly.
Existing Australian customers can choose to retain the current contract until it expires, or choose to switch to a new package plan.
It is reported that 12 months ago, Australian News proposed a three-year T22 strategy aimed at improving customer experience and reducing costs. The new move is part of the strategy.
Last year, the company proposed a T22 strategy and set out to eliminate consumer pain points, further simplify its products, increase transparency and improve customer experience satisfaction, said Pen (Andy Penn), chief executive of Australian News. This new measure is only the beginning of a program to improve products and experiences for customers over the next 12 months.
According to a survey commissioned by third-party agencies earlier this month, 85 percent of Australians prefer to develop mobile phone packages suitable for their lives.