Australian Chinese family travel abroad, but was told before boarding a luxury cruise: "I'm sorry, your child can't get on the boat!" For Mr. Wu, who lives in Australia, a trip in July can be said to be very unpleasant.
Last month, Mr. Wu and his family went to Norway to visit relatives, followed by a group of 13 people, according to Australian News Corporation. They booked the Royal Caribbean Ocean melodic Cruise from Stockholm to St Petersburg on July 9. But when I got on the boat, I was told, "Sorry, your child can't get on the boat."
Debra Dettman-Wu said the cause of the incident was a table. Before boarding, the staff asked her husband, Mr. Wu, to fill out a form that read, "have you or your family had a fever or a cold in the past week?" Since Mr. Wu's daughter had some flu symptoms six days ago and his son had chronic asthma, Mr. Wu answered the question. As a result, when on board, the staff did not let Mr. Wu's two children board the ship. The children burst into tears, and Debra Dettman-Wu said she was upset, too.
Mr. Wu said three of his 13 men, including three doctors, could guarantee the child's safety. The staff remained unmoved, rejecting them on the grounds that they were contagious to other passengers. However, Mr. Wu had to get to the airport from Stockholm port and fly to Helsinki.. Go to the local doctor to issue a medical certificate to prove that the two children are fully fit to board the ship. The next night the family finally reunited, but the Royal Caribbean offered no compensation.
Debra Dettman-Wu says each child gets sick six to eight times a year. If they are banned from boarding ships in sickness or seven days after recovery, each child has a 60-day or 1-6 chance of being rejected each year by the Royal Caribbean, a rule Debra Dettman-Wu says is "ridiculous"! Therefore, she suggests that you must prepare a medical certificate when traveling to prevent delay in the trip. The Royal Caribbean has yet to respond.