Pay less or don't pay at all, and the ugliness of the Australians is revealed.
Many supermarkets now offer self-service payment services, which on the one hand save customers the time to queue and check out their bills, on the other hand, save the cashier's labor costs for supermarkets, which should have been a two-win thing. However, "the reality is always very solid," and many cheapening people are taking a fancy to the fact that there is no one to supervise and "run away" unscrupulously, resulting in losses of 1 billion Australian dollars a year for Coles and Woolworths, Australia's largest supermarket chains.
According to reports, Canstar Blue, the Australian consumer rights concern agency, recently surveyed more than 2200 customers and found that 7% of them admitted that they did not scan goods when they checked out their own accounts. Another 9% said they would secretly scan barcodes for cheaper goods to buy more expensive items "cheaply". Of these, only 5% pleaded guilty and were caught by supermarkets.
According to the survey, fruits and vegetables are the most frequently stolen goods in supermarkets, accounting for 24% of all goods. Followed by packaged food (16%), snacks and beverages (12%), baby products (12%) and fresh packaged meat (10%).
Meanwhile, supermarket customers between the ages of 18 and 29 were the worst off-limits, with 12 per cent admitting to deliberately withholding bills and 14 per cent not paying the full value of the goods, according to age. Generally speaking, the older customers are, the less likely they are to escape.
In addition, if the distribution of the state shows that supermarket customers in New and Victoria have the longest opportunity to steal, the South Australia region is relatively small. Canstar Blue head Donis (Simon Downes) says these figures may be just the tip of the iceberg. "the survey showed that the number of people who admitted not to settle the bill, the real number of people may be more."
"in most cases, people caught stealing blame the self-service cashier for a problem or claim to be misunderstood."
Said Donis. And to solve this problem, Australia's Tiliter Technologies is experimenting with a
"artificial intelligence" photographic system to automatically identify goods, goods no longer need barcodes, thus eliminating the phenomenon of non-checkout.
At the same time, two supermarkets, Coles and Woolworths, also responded that special arrangements would be made for staff to inspect or assist in the self-service payment area. Coles spokesman said that supermarkets have more than 5 million self-service checkout transactions per week. Cheap customers are apparently "enjoying" the convenience, and they have to cooperate with the police to reduce "flight". The spokesman also revealed that hundreds of thieves will be caught every week to report to the police.