According to the official website of the Hangzhou Branch of the people's Bank of China, Alipay received a fine of one hundred and eighty thousand yuan for illegal acts in the areas of customer rights, product promotion and personal information protection, according to a public notice of administrative penalties disclosed on the website of the Hangzhou Branch of the people's Bank of China.
Three aspects of illegal payment of treasure deposit
The public information table lists Alipay's three major types of violations:
First, in the aspect of customers' rights and interests, the protection of financial consumers' right to know is inadequate, and the protection of consumers' independent right of choice is inadequate;
Second, in the product publicity, in the video publicity to carry out misleading publicity, in Alipay official Weibo to carry out misleading publicity, processed complaints account for the calculation is not true, resulting in published data and actual;
Third, in the protection of personal information, the public statement says that the collection of personal financial information does not conform to the minimum, the necessary principle, the use of personal financial information improper.
The public information table states that:
According to the measures on the Management of payment Services of non-Financial institutions, they shall be fined 30,000 yuan;
In accordance with the Law of the people's Republic of China on the Protection of consumers' Rights and interests, two illegal acts, namely, product publicity and personal information protection, shall be given a warning and a fine of one hundred thousand yuan and 50, 000 yuan shall be imposed;
The above fine totaled one hundred and eighty thousand yuan.
Alipay responded: improvement measures implemented
On April 8, Alipay responded: "in the second half of 2017, we found some problems in our inspection of the central branch of the central bank in Hangzhou. We immediately launched a project-by-project improvement plan, which has been put in place and approved by regulators. Thanks to the guidance and help of the regulators, we will be more stringent in our future work. "