A cafe in Sydney said it would refuse to get orders through UberEATS, saying the company was "incredibly exploited" and that it was almost impossible to make a profit.
Growing on-demand takeout companies including UberEATS and rival Foodora,Deliveroo and Menulog, customers send orders from restaurants and cafes via app and then ride to the door by part-time couriers.
At a time when the Petty Cash Cafe, a Petty Cash Cafe in Sydney's inner west side, refused to work with UberEATS, the transport workers union (TWU) said 3/4 of takeout diners were paid less than the minimum wage.
The Marrickville-based coffee shop, known as "everything but bread," posted on its Facebook page on Tuesday that it would withdraw from UberEATS. from January 31
"Why? "because UberEATS took a 35 percent share, it's almost impossible for us to make a profit. In fact, we're basically losing money on Uber orders. UberEATS exploits small businesses and couriers unbelievably."
The coffee shop also said it was "desperate" at the plastic waste generated by all orders.
Crawford (Caitlin Craufurd), co-owner of Petty Cash, said that a large number of orders in the store were obtained through UberEATS, and that when she removed the business from the platform, her revenue would fall, but her costs would also be significantly reduced. She said she would rather serve the customers in the store.
She also said recent changes in Uber terms meant restaurants were now burdened with more financial burdens, such as doubling the cost of her service if the order was not delivered.
"I think it's crazy to do it. This is basically our full profit margin, and I don't know how many small businesses have a profit margin of more than 35 percent, and a lot of people are around 20 percent. It exploits everyone, except Uber. "
Customers seem to support the move, too.
One proponent commented that the corrosive effect of predatory behaviour on the so-called "sharing economy" platform is a direct example.
Others were alarmed by the cost the restaurant paid to UberEATS.
"Wow, they took 35%? It's time to give up UberEATS. " One of them wrote.
But if the union succeeds, the price of food delivery services may rise.
On Wednesday morning, the Transport Workers Union said 1/4 of the couriers worked full-time, but no one was paid sick leave or other benefits. The union says diners are paid less than ordinary bike couriers, who implement the transport industry's pay system. Sheldon (Tony Sheldon), the all-Australian secretary of the Transport Workers Union, said it was a big defeat in Australia's abuse of workers today. Wealthy companies withhold wages, commit fraud, receive no compensation when employees are injured, and the company fails to pay their pensions.
"the courier is clamoring for reasonable working hours, fair pay, rain gear, work insurance, paid sick leave and bicycle insurance."
A spokesman for Uber said the changes would undermine the company's flexible working arrangements, which is why 94 percent of outgoing workers are giving priority to registering Uber.
The rapid development of the service, the small cafe bravely "broke up" spirit is admirable.
The service has a market capitalisation of 1.5 billion yuan and is expected to jump to 4.2 billion yuan by 2025, according to a report by Morgan Stanley, a financial services firm.