Hong Kong's modern medical clinic, which provides nine-price HPV vaccine (human papillomavirus vaccine vaccination, has been accused of "abusing and driving out" vaccinators trying to check vaccine packaging information.
Earlier, because vaccine was out of stock to complete the vaccination on time, the clinic also had a dispute with a number of vaccinators who had set up an maintain legal rights group, which was said to have "hundreds of people in a large group."
Vaccinator Li Yu (pseudonym) posted a video with conflict, a staff member at Hong Kong's modern medical clinic, online, attracting attention after being retweeted by the media.
On May 8, Li Yu told thepaper.cn that in the second half of 2018, Li Yu and her friends went to modern medical treatment to vaccinate the third injection of nine-price HPV vaccine. In order to confirm the true effectiveness of vaccine, she asked to check the vaccine number information. According to a live video provided by Li Yu to thepaper.cn News, the people who were vaccinated with vaccine changed their faces after hearing the request to check the vaccine information. They were agitated and even broke their mouths and insulted them. After many communication failed, Li Yu called the police.
On May 7, thepaper.cn contacted the Hong Kong Modern Medical Clinic about its HPV vaccine dispute with a number of mainland customers, but the clinic declined to interview.
Screenshot of vaccine reservation website
Li Yu said that so far, it has not been confirmed whether the vaccine vaccinated in modern medical treatment is a real nine-valent HPV vaccine.
At the end of April this year, the Hong Kong Grand Communique reported that HPV vaccine "parallel needle" appeared in Hong Kong, and some of the genuine vaccine was a gimmick to induce mainland tourists to vaccinate in Hong Kong, but the source of vaccine, authenticity and effectiveness are in doubt.
In response to the progress of the investigation into parallel imports vaccine, the Hong Kong Department of Health (DH) said that according to the complaint records, the Department of Health (DH) had launched an investigation into the information provided by the complainant and that the investigation was still under way. If violations of the Hong Kong Drug Ordinance are found, corresponding enforcement action will be taken.
Chen Yue from Shanghai received a response from the Hong Kong Department of Health (DH) to the interviewees.
Vaccine vaccinators: ask to check vaccine information, staff face change
In 2017, Li Yu learned of an agency that provides mainland women with HPV vaccine vaccination agency services in Hong Kong, through which Li Yu decided to travel to Hong Kong to vaccinate vaccine.
In September 2017, after making an online appointment, Li Yu and her friends went to the 14th floor of the Ocean Centre in Tsim Sha Tsui, Hong Kong. A clinic called Modern Medicine was vaccinated against the first injection of nine-price HPV vaccine,. And by swiping the card, sexual intercourse paid three doses of vaccine vaccination fee at a time. In late May 2018, Li Yu and his friends went to the clinic for a second injection of HPV vaccine.
Li told thepaper.cn that when she and her friend went to modern medicine to vaccinate 9-valent HPV vaccine, the clinic's nurse allowed vaccinators to check the number of the needle box with the vaccine number on the vaccine.
The problem was when Li Yu went to Hong Kong to get a third shot. In late August 2018, after Li Yu and her friends went to modern medical treatment to vaccinate the third injection of nine-valent HPV vaccine, there was no muscle soreness after the first two vaccinations, and the arm could not react forcefully. At the same time, Li Yu told thepaper.cn. The third pin vaccine was not taken out of the freezer, but from under the table.
In order to confirm the true validity of vaccine, Li Yu and his friends asked to check the vaccine number information. According to the live video provided by Li Yu to thepaper.cn News, the people vaccinated with vaccine changed their faces and were excited after hearing the request of Li Yu and his friends. He even insulted Li Yu and his friends. Later, Li Yu told thepaper.cn that the clinic staff also recovered the form that recorded the first two needles of HPV vaccine number information between Li Yu and her friends.
After many communication failed, Li Yu called the police. After calling the police, the police came to the modern medical clinic and recorded the relevant information. Li Yu said the police did not take evidence of the incident, nor did they assist Li Yu to return the registration form.
So far, Li Yu has not been able to confirm whether the vaccine vaccinated in modern medicine is a real nine-valent HPV vaccine.
Liu Fang, a pseudonym from Nanjing, told thepaper.cn that he went with friends to the third injection of HPV vaccine, in modern medicine at the end of November 2018 but has not yet been vaccinated against vaccine because he was "driven out" by nurse for asking to see the vaccine information. Liu Fang told thepaper.cn that the modern medical clinic is a "place that specializes in vaccine for people." the patients in the clinic are basically mainlanders. "there are more Putonghua speakers."
Complainant: hundreds of people have participated in vaccine maintain legal rights
Li Yu told thepaper.cn that in order to solve the problem, she has also contacted the Hong Kong Hospital Authority, the Drug Office of the Hong Kong Department of Health, the Medical Council of Hong Kong and the Customs and Excise Department. But none of the things have been solved with satisfaction.
According to Li Yu, many women who went to Hong Kong to vaccinate against the nine-price HPV vaccine had similar experiences with her.
The paper learned from other people who went to Hong Kong to vaccinate with nine-price HPV vaccine that as early as May 2018, Hong Kong's modern medical clinics had accepted too many vaccination reservations from mainland tourists. As a result, hundreds of vaccinators who have been vaccinated with the first injection of vaccine may not be able to vaccinate against the second and third injection of vaccine on time.
Chen Yue, a pseudonym from Shanghai, was one of them after she went to the "Hong Kong vaccine Station" (Hyundai Medical Group affiliated company) in Tsim Sha Tsui Ocean Center in early October 2017. after vaccinated with the first injection of HPV vaccine, She was not vaccinated on the grounds of shortage when she went to the second injection in June 2018, and until now she had not vaccinated the next two injections, and had received a refund from vaccine after repeated communication with "Hong Kong vaccine Station".
According to the nine-price HPV vaccine vaccination scheme recommended by vaccine manufacturer Mershadong, it is best for vaccinators to be vaccinated within half a year before immunization can be completed, and in special cases, vaccination can be completed within one year.
In response to the failure to inoculate in time due to the lack of seedlings in these clinics, the inoculaters also established a group of maintainlegalrights. According to Chen Yue, there are hundreds of people in a large number of people. In addition to those inoculated in modern medical treatment, there are also some inoculaters who are inoculated in other clinics in Hong Kong.
After the publication of the "parallel vaccine" report in the Hong Kong Grand Bulletin, the vaccinators in the group wanted to know whether the true effectiveness of their registered vaccine would affect their health. Can I get a refund if vaccine is invalid? They hope that the relevant departments can take corresponding measures against the Hong Kong clinic involved.
On May 7, the newspaper contacted Hong Kong's Hyundai Medical Clinic to learn about its previous dispute with several mainland tourists over HPV vaccine vaccination, but the clinic declined to interview.
Later, the paper.cn called the modern medical specialist customer service hotline in the name of vaccine vaccination counseling. Customer service staff said that at present, the clinic no longer accepts the first injection appointment, but only the second and third injection vaccination appointment.
When asked if it was possible to check the code on the vaccine plastic package and needle box to confirm the authenticity of the vaccine at the time of vaccination, the customer service responded that it was feasible, but when the journalist mentioned the rejection of previous vaccinators' request to verify the vaccine number, she said, I am only a customer service staff, do not know how the clinic is actually vaccinated.
On May 8th, news contacted the Hong Kong Consumers Committee staff who handled the complaints filed by Chen Yue and asked about the handling of the complaints filed by Chen Yue. It indicated that the relevant processing results have been reported to consumers through email. The specific process is not open to the media.
Subsequently, the paper.cn asked the Hong Kong Consumer Council in the form of emails about complaints from mainland tourists about the lack of HPV vaccine seedlings last year, as well as the recent "parallel import" vaccine incident, but had not received any response as of the time of publication.
Li Yu's needle card interviewees provided
The clinic in question is not yet registered with the Department of Health
Is "modern health care" a compliant medical institution? Is the vaccine vaccination business carried out by the agency under the supervision of the Hong Kong Department of Health?
The website (www.hpv23.com), which asks a number of vaccinators for vaccine appointments, found that the website belongs to Hong Kong Modern Medical Group Service Co., Ltd., and also includes modern medical care and modern medicine specialties in the page introduction. Hong Kong vaccine station (HK Vaccination Station) and HK DNA brands.
According to the official website of modern medicine in Hong Kong (with the words modern medicine in the name of the website), modern medicine provides vaccine vaccination, genetic testing, physical examination and other services to the public. The address is located at the Ocean Centre, Port City, Tsim Sha Tsui, Kowloon, Hong Kong.
The official website of Hong Kong vaccine Station (www.hpvstation.com) said on February 23, 2018 that it is a private organization registered with the Hong Kong Department of Health and is subject to the supervision of the Hong Kong Department of Health.
However, Chen Yue told thepaper.cn that she had previously complained to the Hong Kong Department of Health and the Hong Kong Consumer Council in the form of emails, and staff of the Hong Kong Department of Health replied to the email that according to the records, Hong Kong vaccine station is not a clinic registered by the Department of Health and is not subject to the supervision of the Department of Health.
It is worth mentioning that only private hospitals and a small number of clinics are currently regulated by the Hong Kong Department of Health, according to Hong Kong officials.
The Private Medical institutions Bill was passed in Hong Kong in November 2018. The Secretary for Food and Health, Mr Chan Zhaoshi, pointed out at the legislation meeting that there had been a number of medical incidents in private medical institutions in the past few years. It has also aroused public concern about the quality of services in private medical institutions. Compared with the fact that only private hospitals and a small number of clinics are currently regulated by the Department of Health, the new regulatory system is more comprehensive and comprehensive.
Under the new regulatory system, more than 2000 private medical institutions are required to apply for licences from the Department of Health and about 3000 small practice clinics are required to apply for exemption from the Department of Health, China News Agency reported.
According to the plan previously announced by the Hong Kong Special Administrative region (government), the registration of private hospitals under the new regulations will be carried out within 2019. As for the registration of day medical centres and clinics, it is tentatively expected to take place in 2020 and 2021, respectively.
Before private medical institutions are fully regulated, how will the vaccine vaccination of private medical institutions in Hong Kong be regulated?
In response to the surging news, the staff of the Hong Kong Department of Health mentioned that all products that meet the definition of "pharmaceutical products" under the Pharmacy and Poison Ordinance of Hong Kong must be safe under the requirements of the Ordinance. Efficiency, quality requirements and registration with the Pharmacy and Poison Board of Hong Kong before they can be sold in Hong Kong.
The reply also pointed out that "illegal possession and sale of unregistered pharmaceutical products is a criminal offence and the maximum penalty for each offence is a fine of $100000 and imprisonment for two years. At present, there is only one registered nine-valent human papillomavirus vaccine 'vaccine Gardasil 9' (registration number HK-64239), which is a prescription drug for doctors. "
But a number of respondents who were vaccinated against HPV vaccine in Hong Kong told thepaper.cn that no doctor actually prescribed vaccine when vaccinated in clinics such as modern medical care in Hong Kong.
In response, the Hong Kong Department of Health replied, "when it is found that someone is suspected of illegally selling or in possession of unregistered pharmaceutical products for sale, an investigation will be launched in real time and joint action will be launched with law enforcement agencies if necessary. If any violations are found, they will certainly be dealt with in accordance with the law. "
In addition, "according to the records, investigations have been conducted into the information provided by the complainant. Investigations are still under way and enforcement action will be taken if violations of the Drug Ordinance are found."