Yesterday (Thursday, July 13) 5 p.m., during peak commute hours in Melbourne. All Melbourne trains were shut down due to a major malfunction in the Metro computer system.
Yes, the Melbourne train is out of service!
FlindersStreet Station,Melbourne Central Station, Melbourne's transportation hub in CBD, is overcrowded.
The person who comes home is looking at the platform computer or blank or snowflake, and the heart is.
Southern Cross Station is a cluster of human heads. Never thought there were so many people in Melbourne.
In addition to passengers who could not get on the train, a large number of people were trapped on the suddenly shut-out train.
Passengers on the train were thought to have been trapped for at least 50 minutes, after waiting for 20 minutes before they knew what had happened.
Some people can't help tweeting and complaining:
"if anyone sees this tweet, I'm telling you I'm stuck on a crowded Sandringham train. Please bring me a latte. I won't be able to make it. "
During the period, someone in the sultry compartment feel dizzy, dehydrated and other discomfort. There are people who want to go to the bathroom but have to bear with it.
There is growing discontent among the passengers:
"Metro should formally apologize, and this coldly apologetic way of apologizing on the train radio is really unacceptable," he said.
"I've been sleepy for three hours. Thank you, Metro."
"the situation was so tense that the people on the train were shouting, including the driver."
As the scene began to get out of control, Metro sent out three tweets in a row informing passengers of the emergency of the train shutdown and asking everyone to follow the instructions:
Train workers kept telling passengers trapped in the car: "Don't try to get off the bus by forcibly opening the door!"
Who knows the inside passenger still has not solved, the passenger on the platform also can't hold back, some people begin to turn over the railway track, try to take a shortcut to leave the railway station.
When Metro train workers tried to make up for the delay, they told passengers: "if you can't wait, why don't you take another transport home?"
So a wave of people left the platform, ready to take a tram, bus, or take Uber home. However, things are not as simple as they think.
It was hard to get out of the perimeter and run out of the train station. The train platform outside was like this.
The company said: "strange train, I'm fine, I'm innocent."
Some passengers expressed great helplessness:
"Metro asked us to take another transport home, but I really don't know what they mean by" other "vehicles."
In the face of this situation, the Metro staff gave passengers another idea: "it's time to launch the Uber Dafa!" Friends, take a taxi home. "
That's a good idea. If it's expensive, it'll be more expensive. It's good to be able to go home. But.!
Unexpectedly, Uber is such a company!
The Ubering In Melbourne tweet indicates:
"the Melbourne train is out of service all the way, and everyone is waiting for a big increase in the price of the Uber," he said. "
Uber is really not kidding. Less than 10 kilometers from Flinders Street to Richmond, Uber charges a minimum of $53 and a maximum of $105.
The usual fare of $25 rose to $95 a 126 last night! I might as well walk!
Angry customers can't help shouting:
"you drive a taxi, not a robbery in broad daylight! $50 for five kilometers is because the train is out of service!"
Uber conceded that the chaos caused 3.7 times the extra cost, but did not say anything about whether it was legal.
Another customer wrote on Twitter:
"now, from one end to the other end of the Melbourne CBD, the current best price is $50."
Melbourne woman Stav Psonis said: "the whole city is in chaos. All the trains were suspended, the trams were overloaded, and I was just looking for a Uber, to find out that it would cost $90 to get home! "
More customers and the media say that Uber's "making a fortune" is disgusting!
Fortunately, two hours later, Metro announced on Twitter that the train had resumed operation.
When you see this, you might say, Why don't you just drive home?
Here's the traffic jam in Melbourne last night:)
Today, the transport minister named Metro, for criticism and said next year's contract would be more demanding for Metro's performance, and that there would be no next time for yesterday's disaster. Not long after the Metro system was repaired yesterday, Metro's chief executive stepped up and said that would not happen again.
For those who took the train yesterday, Metro will offer a refund service.
However, no matter how can you refund Metro, the public will not be able to make up for the loss of confidence in you yesterday:) Don't know that after yesterday's big mix, people find Metro more unpleasant than Uber?