Andrews (Carla Andrews) from Sydney is the mother of two children. "I ordered a brand new tablet from Telstra and a floor sweeping robot in June ," she said.
Three months later, Andrews said the package had not reached her, but Australia Post said it had arrived.
"I checked the cameras and kept track of the package, but I didn't get it, and the Australian Post did n' t seem to care ," she said. "
Deville (Scott Deville)) from the township area of Virginia understood that his package would take some time to arrive, but he did not expect it to be two months.
"I waited eight weeks for a package, which went from less than 100 kilometers to nearly 3000 kilometers from me and finally returned to me. "said Devere.
After swimming through the country, the package was finally received by Devell, and the other package did not even leave a site.
"I'm waiting for a package that my two-year-old daughter and wife sent me for Father's Day ," he said. Obviously, it is still in Melbourne, Australia Post did not reply to me. "
Another is scott (Scott) from perth, who claims he ordered several surveillance cameras in july.
He was told by Australia Post that his package would be delayed by a week due to the busy delivery network, but almost three months later, Scott was still waiting.
"Money is wasted! The surveillance cameras are worth over $500 and I don't know what to do next. "
Since the outbreak, visitors to the Australian postal website have almost doubled. According to Finder data, the site received about 18 million visits per month in 2018. By 2019, that number had jumped to an average of 21 million. In August ,31 million people visited the site.
Australia Post says its network service has reached its limit.
This week, the company launched a new broadcast campaign explaining the delay.
"Hi, I'm Effie from Australia Post, because COVID restrictions have seriously affected Australia Post's business, especially in Victoria. "
"We have delivered more than 220 million packages nationwide since March. Last week, we delivered the most packages we ever had. "
Stern (Justin Strong) from Vizhou heard the ad, but said it didn't make his package arrive faster.
"I ordered a bottle of whiskey through the Starwood Distillery and they shipped it through Australia Post ," said Strong. "
He ordered it in July from the brewery in Port Melbourne (Port Melbourne),45 minutes from his home in Carrum Downes.
and the bottle of whisky was sent to a sorting agency in Somerton and then stopped there.
After the epidemic, consumers are unlikely to flock back to physical stores. Will such delays continue?
